Privacy Policy

1. Introduction

At STOCCO LDA (hereinafter, "the Company"), we take the protection of your personal data very seriously. This privacy policy explains how we collect, use, and protect your personal information when you use our services and visit our website. This policy complies with the European Union's General Data Protection Regulation (GDPR).

2. Data Controller

Data Controller:STOCCO LDA
AddressRua São Tomé e Príncipe, 267, 4430-228, Vila Nova de Gaia
Phone: +351 912 334 797
E-mail: joao@stocco.pt
Tax ID: PT517884747

3. Personal Data We Collect

The Company may collect the following personal data:

Contact information: name, email address, phone number, postal address.
Browsing data: IP address, browser type, access times, pages visited, among others.
Financial information: payment and billing details when you make purchases through our website.
Preferences: information about your preferences and consumption habits.

4. Purposes of Processing

The personal data we collect is used for the following purposes:

Service provision: to process and manage the products or services you have requested from us.
Communication: to respond to your inquiries, send you updates, or provide relevant information.
Marketing: to send you commercial and promotional communications, provided you have given your explicit consent.
Service improvement: to analyze your use of the website and improve our products and services.
Legal compliance: to comply with our legal and regulatory obligations.

5. Legal Basis for Processing

The processing of your personal data is based on:

Execution of a contract: when the data is necessary for the performance of a contract with you.
Consent: when you have given your explicit consent for the processing of your data for specific purposes (e.g., marketing).
Legal obligation: when the processing is necessary to comply with a legal obligation to which we are subject.
Legitimate interests: when the processing is necessary for our legitimate interests, provided such interests do not override your fundamental rights and freedoms.

6. User Rights

In accordance with the GDPR, you have the following rights regarding your personal data:

Right of access: you have the right to obtain confirmation of whether we are processing your personal data and, if so, to access it.
Right to rectification: you have the right to request the correction of inaccurate or incomplete personal data.
Right to erasure: you have the right to request the deletion of your personal data under certain circumstances.
Right to restriction of processing: you have the right to request the restriction of processing of your data under certain circumstances.
Right to data portability: you have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another data controller.
Right to object: you have the right to object to the processing of your personal data under certain circumstances, particularly regarding direct marketing.
Right to withdraw consent: you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, you can contact us via joao@stocco.pt. joao@stocco.pt.

7. Data Sharing

The Company will not share your personal data with third parties, except in the following cases:

Service providers: we may share your data with service providers who help us operate our website and deliver our services (e.g., web hosting providers, payment services, etc.).
Legal compliance: when necessary to comply with a legal obligation or to protect our rights, property, or safety, as well as those of our customers or third parties.
International transfers: if we transfer your personal data outside the European Economic Area (EEA), we will ensure that it is protected with an adequate level of protection through standard contractual clauses approved by the European Commission or other appropriate safeguards.

8. Data Security

At STOCCO LDA, we implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. However, no system is completely secure, so we cannot guarantee the absolute security of your information.

9. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When it is no longer needed, we will securely delete or anonymize your data.

10. Use of Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance the user experience, analyze website traffic, and personalize content and ads. By visiting our website, you consent to the use of cookies in accordance with our Cookies Policy. You can manage your cookie preferences through your browser settings.

11. Minors

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children under 16 without parental or legal guardian consent. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us so that we can delete such information.

12. Changes to the Privacy Policy

STOCCO LDA reserves the right to modify this Privacy Policy at any time. Any changes will be published on this page and, if necessary, we will notify you through the contact details you have provided.

13. Right to Lodge a Complaint

If you believe that the processing of your personal data does not comply with current regulations, you have the right to lodge a complaint with the competent supervisory authority, which in Portugal is the Comissão Nacional de Proteção de Dados (CNPD).

14. Contact

If you have any questions or concerns about our Privacy Policy or the processing of your personal data, you can contact us via email at joao@stocco.pt or at the address Rua São Tomé e Príncipe, 267, 4430-228, Vila Nova de Gaia.